Please be informed that the earning of 7Rewards stamps and UFO Catcher will end on 2 Aug 2022. Visit your app for more information.
Frequently Asked Questions
Why are you discontinuing the app? Will there be any other app after this?
We would first like to thank you for your support, and we apologize for any inconvenience caused. We consistently strive to evaluate and improve our offerings and programmes to ensure the best for our customers. For any other future plans, you may stay tuned to our social media pages on Facebook or Instagram for more updates.
Can I still earn stamps?
Yes, the earning of stamps will end on 2 August 2022, 2359hrs. Scan your 7Rewards barcode when you make a purchase of min. $5 or with purchase of 7Café.
Can I earn stamps with any purchase?
Earning of stamps exclude purchases on tobacco products, parking coupons, bill payments, top-up services, lottery sales, electronic gift cards, collectible redemptions with cash, pre-orders, foodpanda and other delivery service purchases.
I still have stamps in my account, but I’ve deleted the app. Can I still exchange my stamps and rewards?
Yes, you may still log in to your 7Rewards account to exchange for eVouchers and rewards. All eVouchers and rewards must be redeemed by 16 October 2022, 2359hrs. After which, 7Rewards app will no longer be available.
If I do not receive any stamps even after I scan at the cashier, what should I do?
Please email us at Email.Us@DFIretailgroup.com with your proof of receipt to request for the stamps to be credited to your account. Requests for transactions after 2 August 2022, 2359hrs will not be accepted.
How do I view the number of stamps earned?
You may find them under ‘Stamps’ and view the number of stamps earned for each stamp card.
How do I view all my redeemed rewards and eVouchers?
You will be able to see them under ‘My Wallet’.
Will my eVouchers and rewards expire?
Yes, eVouchers and rewards not redeemed by the expiry date will be removed from your e-wallet. All eVouchers and rewards issued after 6 July 2022 will expire on 16 October 2022. Terms and conditions apply.
What will happen to my stamps, eVouchers, rewards and UFO Catcher gameplay chances if unused?
7Rewards app will be discontinued from 16 October 2022, 2359hrs. Any unused amount is non-refundable, non-replaceable and non-exchangeable for cash or any other items.
